Uploading Foundational Documents and Training Your Ministry Voice

Uploading Foundational Documents and Training Your Ministry Voice

SoulShine works best when Grace and Levi are grounded in the real language, theology, and ministry practices of your church or organization. Foundational documents help the assistants answer in a way that sounds like your ministry instead of sounding generic.

What to Upload First

• Statement of faith or doctrinal summary so the assistant stays aligned on core beliefs
• Sermon transcripts, teaching notes, or discipleship guides so the writing and examples reflect your voice
• Ministry FAQs for service times, events, care processes, volunteer pathways, and visitor questions
• Policies and pastoral boundaries so sensitive topics are handled the way your team expects
• Referral resources such as counseling contacts, emergency guidance, or local support information

Before You Upload

• Remove duplicate, outdated, or conflicting documents
• Use clear titles and dates so your team knows what is current
• Avoid uploading anything you would not want referenced in a live interaction
• Keep highly sensitive personal data out of training documents unless your team has explicitly approved it

Recommended Rollout Sequence

1. Start with your statement of faith and ministry overview
2. Add 3 to 5 representative sermons or teaching resources
3. Add your most common admin and visitor questions
4. Review a sample of Grace and Levi outputs before expanding further
5. Refine your documents when you notice missing context, tone drift, or repeated misunderstandings

Best Practices

• Use current documents, not archives you no longer teach from
• Prefer a few strong source documents over a large dump of unreviewed material
• Keep your doctrinal guidance direct and plain-language
• Review foundational documents whenever leadership, ministry language, or program structure changes

When to Ask Support for Help

Open a support ticket if the assistant is missing your intended tone, citing outdated material, or handling doctrinal questions in a way that does not match your ministry. Include which assistant is affected, a short example, and which foundational document should have guided the response.

Downloadable Resources

• Foundational Documents Playbook (PDF guide)
• Foundational Documents Playbook Video Tutorial (video tutorial download)

These files open or download directly from the support portal.

Watch The Video Tutorial